35db Privacy Policy — Your Data Is Our Responsibility

When registering on the 35db platform, your name, email address, mobile number, and date of birth are collected. National ID or other government-issued identity document details may be requested for account verification. Payment method information is collected during financial transactions; however, full card numbers or bank PINs are never stored. Your device type, browser information, IP address, and login time are automatically recorded while using the platform. This information is used solely to improve service quality, ensure security, and meet legal obligations. No information is sold or transferred to third parties without your consent.

Collected information is primarily used to manage your account, process transactions, and provide customer support. User activity is monitored to ensure platform security and prevent fraud. Your preferences and usage patterns are analyzed to deliver a more refined and personalized experience. Information necessary to comply with applicable laws and regulatory requirements is retained accordingly. Your contact details may be used to send important updates, security alerts, or account-related notifications. Your consent will be obtained before sending marketing messages, and you may withdraw that consent at any time.

35db never sells your personal information to advertisers or any other commercial entity. Limited information may be shared with trusted payment gateway partners for payment processing purposes, and they are equally bound to uphold the same privacy standards. If a valid directive is received from a law enforcement agency or court, relevant information may be provided as required. Technology service providers (such as hosting or analytics services) may access limited data solely for specific operational purposes and may not use that data for any other purpose. Before sharing information with any third party, we ensure they follow appropriate security practices.

The 35db platform uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help remember your login status and preferences. Session cookies are automatically deleted when you close your browser, while persistent cookies are stored for a set period. You can disable cookies through your browser settings, though doing so may limit some platform features. We only use necessary and functional cookies and avoid unnecessary tracking.

You have the right to view, correct, and request deletion of your personal information. You can update many details directly from your account settings. If you request data deletion, some information may need to be retained for a specified period due to legal obligations — you will be informed if that is the case. If you wish to opt out of marketing communications, notify our support team at any time. If you have any concerns about how your data is processed, contact us directly and we will do our best to resolve the matter as quickly as possible.

35db reserves the right to partially or fully update this privacy policy at any time. If significant changes are made, a notification will be sent to your registered email or posted on the platform. Continued use of the platform after the updated policy is published will be considered acceptance of the new policy. We therefore recommend visiting this page regularly. For any privacy-related questions or concerns, contact our support team — we are always here for you.